Information Collected by money88
When you register or use the money88 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
Account & Personal Information
This includes your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and allow us to provide a secure account service.
Device & Browser Information
We automatically collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us identify technical issues, enhance the mobile experience, and detect suspicious activity.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect information related to your payment method, including your bank or e-wallet name and the account number required for fund transfers. We do not directly store credit or debit card details — all transactions are processed through a secured payment gateway.
Platform Usage Data
We record activity logs such as games played, bets placed, active session duration, and interactions with platform features. This data is used to improve our services and deliver a better user experience.
Purposes for Using Your Information
Money88 uses the information collected for the following purposes:
- Account management – Processing registrations, identity verification, and user profile management
- Transaction processing – Ensuring deposits and withdrawals in MYR are processed accurately and securely
- Platform security – Detect and prevent fraud, multi-account usage, and activity that violates our terms of use
- Customer support – Help users resolve account issues, technical problems, or platform-related enquiries
- Service improvement – Analysing usage patterns to improve platform features and mobile experience
- Legal compliance – Meeting legal and regulatory requirements applicable in Malaysia
Cookies and Tracking Technologies
The money88 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website.
Types of Cookies Used
- Session cookies – Keep you logged in during an active session without having to re-enter your password each time
- Functional cookies – Store your preferences such as language settings and preferred display format
- Analytics cookies – Helping us understand how users interact with the platform for internal improvement purposes
- Security cookies – Used to detect suspicious activity and protect your login session
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and your overall user experience. We do not use cookies to track your activity outside the money88 platform.
Data Storage and Security
Money88 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored on secured servers with strict access controls.
Data retention periods depend on operational needs and applicable legal requirements. Active account information is retained for as long as the account remains registered. Following account closure, certain data may be retained for the period required by law or for dispute resolution purposes.
While we take reasonable security measures, no data storage system can guarantee absolute security. Users are also responsible for keeping their login credentials confidential and must not share their password with anyone.
Information Sharing and User Rights
Sharing with Third Parties
Money88 does not sell or rent users' personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Service providers – Parties that help us operate the platform, such as payment gateway providers and server service providers, bound by strict confidentiality agreements
- Legal requirements – When required by Malaysian law or the directive of a competent authority
- Platform protection – To prevent fraud or illegal activity that threatens the safety of other users
User Rights Regarding Personal Data
As a money88 user in Malaysia, you have the following rights regarding your personal data:
- Right of access – Request a copy of the personal information we hold about you
- Right to rectification – Request that we correct any information that is inaccurate or incomplete
- Right to erasure – Request the deletion of your personal information under certain circumstances, subject to applicable legal requirements
- Right to withdraw consent – Withdraw consent for data processing at any time, though this may affect your ability to use certain services
To exercise any of these rights or for any enquiries regarding your personal data, please contact us by email at [email protected]. We endeavour to respond to all requests within a reasonable timeframe.
Policy Changes and How to Contact Us
Money88 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be posted on this page with the latest revision date. Users are encouraged to check this page periodically to stay informed of any changes relating to their data protection.
Continued use of the money88 platform following any policy changes will be considered acceptance of the updated policy. If you do not agree with the changes made, you have the right to stop using the platform and close your account.
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA), which regulates the processing of personal data in commercial transactions in Malaysia.
Support email: [email protected]
For privacy enquiries, data corrections, or requests to delete your information, contact us via the email above or visit the FAQ for further guidance.