Money88's Commitment to Responsible Gaming
Money88 takes a serious and proactive approach to ensuring the platform is used in a healthy and responsible manner by all users in Malaysia. We recognise that while most users enjoy gaming purely as entertainment, a small number of individuals may struggle to keep their playing habits in check.
Our commitment goes beyond offering an engaging platform — we also ensure every user has access to self-control tools, clear information, and support whenever it's needed. money88 believes that responsible entertainment starts with self-awareness and informed decisions.
Gaming on this platform should always be seen as a leisure activity – not a source of income, a way to relieve life's pressures, or a solution to financial problems. If you find yourself playing beyond your means, please use the control tools we provide or seek help from the relevant parties.
Recognising Signs of Risky Behaviour
Recognising the early signs of risky gaming behaviour is important so that action can be taken sooner rather than later. Here are some warning signs to watch for in yourself or someone you care about:
- Feeling the urge to continually increase your bet amounts to get the same level of satisfaction
- Chasing losses – attempting to win back money that has already been lost
- Lying to family or friends about the time and money spent on gaming
- Neglecting work, family, or health responsibilities due to gaming
- Using money set aside for essentials such as rent, food, or bills to fund gaming
- Feeling restless, anxious, or irritable when unable to play
- Borrowing money or selling assets to continue playing
If you identify one or more of the signs above, it may be an indication that you need help. Don't hesitate to reach out to the money88 support team or seek professional assistance.
Setting Healthy Time and Budget Limits
Set a maximum amount of time you allow yourself to play each day or week. Stick to that limit even when you're on a winning streak. Adequate breaks help you make clearer, better decisions.
Set a maximum deposit amount in MYR that you are comfortable spending each month. Think of gaming funds as an entertainment expense – like a cinema ticket or a night out – not an investment.
Review your gaming habits every month. Are you still within the limits you set? Does gaming still feel fun and light-hearted? If not, it may be time to take a break.
Available Self-Control Tools
Money88 provides several self-control tools to help users manage their gaming habits more effectively. These tools can be accessed through your account settings after logging in.
Deposit Limit
You can set daily, weekly, or monthly deposit limits on your money88 account. Once a limit is in place, the system will not allow deposits to exceed the amount you have specified within that period. This is an effective way to keep your gaming spending under control.
Cooling-Off Period
If you feel you need to step away for a while, you can activate a cooling-off period on your account. During this time, you will not be able to access the platform for the set duration. This gives you the space to reflect and re-evaluate your priorities.
Self-Exclusion
For users who need a more decisive step, the self-exclusion option allows you to close access to your money88 account for an extended period. Contact our support team at [email protected] for assistance in activating this option.
Minor Protection
Money88 enforces a minimum age requirement 18 years old for all users on the platform. We take minor protection seriously and apply verification measures during the registration process.
If you are a parent or guardian concerned about your child's access to online gaming platforms, here are some steps you can take:
- Use parental control software on shared devices to block access to gaming websites
- Make sure your account login details are kept out of reach of children
- Talk openly with your children about the risks of online gaming, without judgement
- Report to money88 if you suspect that a minor has registered or is using this platform
Should there be evidence that an account was registered by a minor, money88 will close the account immediately and refund the remaining balance in accordance with established procedures.
Life Balance & Professional Support
Online gaming should make up only a small part of your balanced life. Make sure you keep your daily priorities in order – your health, family relationships, career, and social responsibilities. Don't let gaming take over the time and energy that should go towards things that matter more.
Money88 encourages users to seek professional help if they feel they are losing control of their gaming habits. Reaching out for help is a sign of strength, not weakness. The sooner help is sought, the easier it is to recover and return to a healthy, balanced life.
If you or someone you know needs help with a gambling problem, support is available from the following organisations in Malaysia:
- Talian Kasih 15999 – Malaysia's family and social welfare helpline
- Befrienders Kuala Lumpur – Emotional and crisis support (03-7627 2929)
- Ministry of Health Malaysia – Mental health and counselling services
The money88 support team is also on hand to help you access self-control tools or close your account if needed. Reach us at [email protected].